Privacy Policy
Last updated: January 2025
Silk City Labs LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, such as:
- Name and email address when you submit our contact form
- Phone number (if provided)
- Any other information you choose to provide in your messages
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services (only if requested)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
SMS Messaging Disclosure
For SMS and text messaging services, we provide the following specific disclosure:
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By using our SMS messaging services, you acknowledge and consent to these terms of information handling.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
Our website uses Vercel for hosting. Their privacy policy can be found at vercel.com/legal/privacy-policy.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Silk City Labs LLC
Email: support@silkcitylabs.com
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.